New Delhi is one of India's biggest cities and generally considered organized as compared to Bombay, or Calcutta. My account here is based upon a road trip into Delhi from a small town, Roorkee, about 180 kms to the North.
Restless in Roorkee and in between celebrations, we decided to go and visit Delhi. My brother and his wife offered to drive us. They neeeded furniture for their new house and decided that they could drop us off and order their furniture in the same trip.
The road from Roorkee to Delhi has gone downhill. I remember it being a smooth 4 hour drive but lately it seems to take close to 6 hours. That includes two rest stops for food and/or facilities. I imagine it is the traffic that has become crazier. With the road still an undivided highway, you have to really focus and give yourself time to react to crazy drivers who suddenly weave their vehicle out in front of you. The relative speed of vehicles on these highways is high enough that any collision would be fatal. Generally it seems that accidents happen as visibility declines at dusk. Our drive is in the morning, and we find crashed vehicles from four accidents moved off to the side of the road.
In all this chaos, India now has some high quality rest stops along all major highways. What makes these areas outstanding are the beautiful gardens that are maintained by numerous gardeners available on the cheap. Coke, Pepsi, Pizza, and Veggie burgers are standard, along with reasonable Indian food. The most popular spot on this highway is called New Cheetal and it is always packed with people. We tried another spot called Big Bite, which is nice, not crowded, and has a small ride for kids. My 4-year old loved it. Generally he was the only one on the ride, and it cost all of $0.25.
With commerce and vehicular traffic on the rise, getting in and out of New Delhi is a challenge. Our approach requires us to use an overpass from Uttar Pradesh (an adjoining state). In any other nation with an economy even half the size of India, this would be several lanes with on-ramps and off-ramps, but here it is a mere two-lane strip with soft shoulders on both sides. Needless to say traffic was backed up on both sides of the road.
The overpass is physically in the state of Uttar Pradesh, notorious for mismanagement and embezzlement of funds. There is an effort underway to add lanes, however all we see are a couple of laborers manually shifting some dirt around. At this rate new lanes would take decades. The quality will be poor, and after every monsoon, there will be a need for repairs. All that is quite lucrative for the folks in charge since they will be entitled to an annual income.
My brother who is driving the car finally gets impatient and turns around to take another road into the city. This path seems to work fine and we make it into the outskirts of New Delhi, when the car’s temperature gauge suddenly jumps into the red zone. We pull over and find water pooling under the radiator. It is about 4PM, warm, dusty, and smoggy, and we are stranded by the side of a road in outer New Delhi with a broken down radiator. It must have made a sight, with 4 adults, one of us a Westerner and two kids standing on a narrow shoulder.
New Delhi however has been built up with markets, shops, and facilities are available in almost any corner. Although for the facilities, you might have to dig them out. When my wife and child needed to use the bathroom, we went into a Hindu temple, where the priest was generous to let us have the key to the bathroom.
My brother went off looking for a mechanic, and returned with a guy who generally fixes scooters and motorcycles but he seems to be in the know on cars. He tries the quick and dirty way to get us going, by plugging the leak with a bar of soap. Yes, a bar of soap! It is in India, that you will find ingenious ways of fixing things. Many times they will backfire in the long run, but the need of the hour for us to get underway is great. The leak turns out to be too big for the bar of soap, and so the guy advises us to get the thing welded. We leave the radiator with him and find ourselves a taxi.
The taxi is really a private car which operates without a permit. The driver saves on paying taxes and we get to pay slightly less. This is the normal mode of operation in Delhi. There are licensed taxis, these have a yellow license plate with numbers, however many would-be taxi drivers prefer to drive with the white license plates, the normal license. In addition to the taxes, I suspect the driver avoids cumbersome regulation and red tape. This system of private cars operates quite openly and the rates are well understood. For instance, driving around Delhi costs Rs. 700 for an air-conditioned car hired for 8 hours for a maximum of 80 kilometers. The charge per hour above this is Rs. 30, and per kilometer about Rs 6. As with everything else, in New Delhi, I am paranoid about being taken for a ride and so I let the driver know upfront that I know the city and he better not take me for a ride. I keep a map and refer to it regularly. I note down his car’s mileage before we start. This lets the driver know that I am not naïve and he does not try his regular tricks to milk the extras.
All this bleeds time and it is quite dark and so I convince my brother to accept my offer of a room in a deluxe 5-star hotel in New Delhi. My brother first tries the hotel he prefers, The Janpath, which is operated by the government of India. A room costs about Rs. 3000, and the hotel building while big is poorly lit and the fixtures are typically Indian. A large plywood sign with brass letters for announcements. The letters are somewhat irregular and apparent all over India where there is an official announcement. I am not too keen on this hotel especially because I had seen poor reviews earlier. Thankfully the hotel is full.
So we make our way to the Imperial Inn which I had looked up on the Web before our trip. At the time I was unable to make out the quality of this hotel and so deferred making a reservation. This time of course, we drive right in. From the outset, I can make out the “Imperial” in the Imperial Inn. The hotel is regal. Like all across India, there is surplus staff. Unlike all across India, this staff is well-dressed and trained. From the turbaned valets to the dedicated doorwomen, to the numerous “minders”, everyone seems to give a slight bow. I wonder if I am supposed to tip everyone. I walk up to the reception and enquire about a room. The woman informs that they have a room open that day and hands me a price list which is exorbitant. A normal room is $350 per night and is full. The only open room is a suite which is $500. I ask her if there is an Internet terminal. On her direction I walk up to the first floor to the business center and for about Rs. 220($5.50) buy half an hours worth of Internet time. Once again a well-dressed woman signs me in with a bow and politeness that I am still getting used to. I realize that each bow is included in the cost of a room here. On the Internet I find an open room in the same hotel for $199. I book it. There are no other rooms available at that rate in this hotel, so I find my brother a room at the Shangri-La hotel for $185. The Shangri-La is about a half-block away and we had passed it on the way to the Imperial. It is a high-rise hotel and quite new.
My brother and his wife are overwhelmed to realize that I will be paying over Rs. 10000 for a hotel room. It is well worth a week’s salary for a middle-class Indian. I of course don’t want to drive around Delhi looking for a room in some shady hotel at this time of night. Sometimes you pay for convenience and comfort and in American dollars and my pay rate I find it affordable once in a while.
Of course with my brother and his wife commenting on the hotel rates, I start feeling that perhaps I have screwed up as well. That maybe I have over-reached. All sorts of doubts start creeping in and I have to use my brain to find rationalizations for what I did. The truth is that I did this because I wanted to. This night, I wanted the luxury of a 5-star hotel in New Delhi.
The next day we take a step down and I set down on a short trip of Indian hotels that would be affordable. My brother and I leave our respective wives and kids in Connaught Place and go around looking for hotels. We end up at the Regent Continental in the busy Karol Bagh section of town. This hotel has a large size lobby, somewhat decent rooms, and importantly I get a large room for only $50 a night. I like the fact that the hotel is not pretentious and yet it is efficient. My check-in is quick. I have to ask for toilet paper and towels and they arrive quickly. I order tea through room service, it is good and costs all of a $1.20 for two. The hotel room has some defects, the one that creeps me out, is a 6 inch x 6inch gash on the outside wall of the bath tub. I am scared of what I might see through it. I also spy a gecko on the bathroom wall. Other than that, things seem to work well.
In the evening I try to walk through the Karol Bagh market and quickly realize that walking here is no easy stroll. With a narrow sidewalk that often disintegrates into rubble or gets encroached by makeshift shops, I have to step into the streets. Here I have to make sure of not being run over by rickshaws, scooters, and other small vehicles. Thankfully the traffic is slow and there are no bigger vehicles. The amount of traffic coursing through these streets makes those impractical.
It is now that the commerce in India awes me. Beyond the dust and the grime and the chaos, there are shops upon shops that sell a variety of goods. From Indian sweets at the crowded Bikanerwala to shops filled with Nokias, and everything in between, commerce is bustling. Clothing stores are ubiquitous. Compared to the United States, clothing here has more variety, matches the quality, and is much cheaper. Given a choice I would buy all my clothing in India. Each store offers a unique outlay of goods. I pick up two shirts, a skirt for my wife, a shirt for my sister-in-law, and a stuffed toy for my kid all for Rs. 1100, well under $30. I go into an upscale store and pick up a nice jacket for Rs. 3500. Well, fine the Jacket at $80 is expensive, but I would price the same jacket in the United States at over $200.
I last went into Bikanerwala, 10 years ago. I return to purchase their sweets. The place is packed with people. People selling the sweets, people buying the sweets. The entire shop is perhaps 1000 sq ft, and the counter does a zig on the inner wall. Delectable sweets of all shapes and colors are displayed within the counters. While your mouth waters, it is impossible to figure out how to order the sweets. There are multiple cashiers and certainly dozens of men to sell the sweets. Yet none of them looks at you. The chaos serves the shop. It gives an impression of the difficulty of ordering. I try and order some Bengali sweets, the ones that are made with spongy cheese and milk. I am unable to determine the process of ordering those. So I default to the burfee, the popular and ubiquitous Indian sweet. I rationalize my downgrade to the longer shelf life of this sweet. Once I pay the money, things move quickly. To get these packed, I have to hand them to a guy who puts them in a thin polythene bag which then gets put through a laminating machine. Finally I walk out with a laminated box of sweets.
I like Delhi and so does my American wife. There is more to do here, and certainly the activity is a novelty. However, the busy streets unnerve her because of the stares of men. There are men here like no other place in the world. Men outnumber women on the streets by a 10 to 1 ratio, or maybe even a 100 to 1. With the stares they might as well be a thousand to one. Actually Delhi is a little better than some of the outlying towns because at least here the people are somewhat used to tourists. In the small town of Roorkee where my brother lives, everyone stares. Some pass by and stare for minutes, unaware that staring is impolite. There the staring unnerves me as well. In Delhi, I am a little calmer about the men, because in numbers there is some safety. My wife is worried that some man will violate her boundaries in the crowds. It has happened a couple of times where some man pinched her butt, or called out from a moving car. It is the rare man that will do it, but that rare man will go to great lengths and so there is a possibility of events like this occurring.
The sight that bothers me in Delhi are the numerous panhandlers who tap on car windows and almost always carry a baby in tow. The panhandlers are out to alarm. One dangled a bare breast that looked like it had seen better days.
We devoted a whole day to sightseeing in New Delhi. I have been seeing the name Bahai for a long time and associated it with Judaism. In Delhi, I took the time to visit the Bahai temple and learned that while it is based in Israel it is not part of Judaism and is altogether a separate faith.
We had lunch in McDonald’s and dinner in Pizza Hut. McDonald’s was packed anywhere we went, and while Pizza Hut served a great meal, it was largely empty. I suspect a lot has to do with prices. McDonald’s now offers burgers that cost Rs. 20($0.50) which many school and college kids can easily afford, while at Pizza Hut, the basic pizza is close Rs. 60($1.50). McDonald’s has also adapted their menu to Indian palates. With the proliferation of McDonald’s around New Delhi, I am convinced that this chain has found the formula for success here. A few years ago, there were few McDonald’s, now I can find several in major bazaars in New Delhi. In Connaught Place there were at least two within walking distance of each other.
We leave for Roorkee, the morning of October 29th and that same evening three bombs go off in Delhi killing over 60 people. One in the crowded market of Paharganj, where we had considered staying. I can imagine the destruction that bomb wreaked. In the aftermath the Indian politicians always come out with wishy washy statements that imply no concrete actions.
The Indian police are also quite incompetent. They are however feared by both criminals and ordinary people because even incompetent people can be quite ruthless. Additionally the Indian police are unscrupulous. They will do a lot for very little money. I wonder how the police will stop the terrorists from striking again. It has certainly made me think a lot more about where I would consider staying during my next foray into Delhi.